White Label IT Support for MSPs

Scale your service delivery without hiring, training, or risking your client relationships. Vault Technologies provides white-label help desk, monitoring, and cybersecurity support that operates entirely under your brand — backed by SDVOSB, WOSB, and Oregon COBID certifications. Call (541) 799-0845 to discuss a custom partnership built around your business.

Vault Technologies help desk technician monitoring tickets and network dashboards for white-label MSP support

Why MSPs Partner With Vault Technologies

Growing your MSP shouldn't mean carrying the cost and risk of a bigger payroll. Vault Technologies works as a behind-the-scenes extension of your team, handling the workload while you keep full ownership of the client relationship.

We provide:

  • White-label Help Desk support — Tier 1 ticket triage, troubleshooting, and end-user support delivered under your brand name.
  • Outsourced monitoring & NOC support — Remote monitoring and management (RMM) operations so you can offer 24/7 oversight without staffing a night shift.
  • Subcontracted cybersecurity services — Security hardening, threat detection, and compliance support without building an internal SOC.
  • Cloud & Microsoft 365 support — Tenant administration, migrations, and email security handled on your behalf.
  • Project-based capacity — Infrastructure upgrades, onboarding/offboarding workflows, and documentation cleanup, scoped and delivered under a clear Statement of Work.


Choose your plan

Overflow Coverage

  • Tier 1 ticket triage & overflow
  • Operates under your brand
  • Available now

Extra ticket capacity when your queue gets ahead of you — handled under your brand

$2,380

per month · up to 20 hrs

Capacity Partner

  • Tier 1–2 support & monitoring
  • Recurring capacity, not one-off
  • By application

An ongoing, defined slice of your workload — a standing extension of your team

$7,895

per month · up to 60 hrs

Full-Scope Backend

  • Help desk, NOC, security & M365
  • Operates as your full backend
  • By application

We operate as your delivery team — help desk, monitoring, security, and M365 admin, behind the scenes

$19,500

per month · up to 140 hrs

Infrastructure upgrades, onboarding/offboarding workflows, migrations, and documentation cleanup — quoted individually under a clear Statement of Work, no ongoing commitment required.

Need a one-time project instead of ongoing capacity?

  • Infrastructure upgrades
  • Onboarding & offboarding workflows
  • Migrations
  • Documentation cleanup
  • Custom scope — ask us
Vault Technologies IT team integrating with an MSP's ticketing system and workflows

How White-Label Support Works

We integrate into your existing operations, not the other way around:

  1. You stay the brand. Your clients never see our name. We work inside your ticketing system, your tools, and your processes wherever possible.
  2. We follow your SOPs. Support is delivered using documented, consistent workflows so service quality matches what your clients already expect from you.
  3. You set the terms. Engagements can be ongoing capacity augmentation, after-hours/overflow coverage, or scoped project work — whatever fits how your business runs.


Vault Technologies and MSP partner shaking hands, representing a non-compete white-label partnership

Our Non-Compete Guarantee

We know the biggest risk in white-labeling is trust. Vault Technologies never solicits or markets directly to your clients — at any point, during or after our engagement. We operate strictly as an extension of your brand, not a competitor to it.

Why MSPs Choose Vault Technologies



  • SDVOSB, VOSB, WOSB, and EDWOSB federally certified; ESB, VBE, and WBE certified in Oregon
  • White-label, non-compete guarantee — we never solicit your clients
  • Process-driven delivery with documented SOPs for consistency
  • Flexible engagement models: overflow, project-based, or ongoing capacity
  • Scale your service delivery without payroll risk
  • Veteran-owned and woman-owned business with 20+ years of combined IT experience


Vault Technologies team reviewing certifications and service standards with an MSP partner

Frequently Asked Questions


What does white-label IT support mean for my MSP?


It means Vault Technologies delivers help desk, monitoring, or security work on your behalf, using your branding and, where possible, your own tools — so your clients experience one consistent provider: you.


Will Vault Technologies ever contact or solicit my clients directly?


No. We operate under a strict non-compete guarantee. We never market to or solicit your clients, during the engagement or after it ends.


What services can be white-labeled or subcontracted?


Help desk and Tier 1 support, remote monitoring and NOC operations, cybersecurity and compliance support, Microsoft 365 and email administration, and scoped IT projects.


How is white-label pricing structured?


We offer three standing engagement tiers — Overflow Coverage, Capacity Partner, and Full-Scope Backend — each with transparent starting pricing based on monthly hours covered. Overflow Coverage is available now; Capacity Partner and Full-Scope Backend are available by application. One-time project work is quoted separately under a Statement of Work. Contact us to find the right fit for your MSP.


Do you use our existing tools and ticketing system, or your own?


Wherever possible, we work inside your existing PSA, RMM, and ticketing tools to keep service history and reporting unified under your systems.


Is support available 24/7?


We provide 24/7 automated monitoring across client environments, so critical alerts and system health are tracked around the clock. Live ticket and phone support is provided during business hours for Overflow Coverage and Capacity Partner. Full-Scope Backend engagements can include 24/7 phone and ticket coverage, scoped to your specific needs — we'll discuss this directly as part of the application process.